How do I create a Buying Group

Step 1: Navigate to the Buying Group Builder

  1. In the left navigation panel, click Segmentation.

  2. Click Buying group in the submenu.
    This opens the buying group builder interface where you define which contacts or personas belong to this group.

Step 2: Name Your Buying Group

At the top, enter a descriptive name (your example uses “Marketing”).

  • Best practice: Use a name that reflects the function of the group, e.g., “Marketing Leadership,” “Security Decision Makers,” or “Finance Stakeholders.”


🧱 Step 3: Add Conditions

Conditions define which contacts should be included in the buying group.

Select Column

  • What it does: Lets you choose the data field to filter by. Options include:

Select Operator

  • What it does: Sets the logic type. Examples:

    • is — matches exactly to a selected value

    • is not null — ensures the field is populated

    • equals / contains — filters based on matching text or partial match

Select Value

  • What it does: Lets you pick or type in which values you want to match.

    • In the screenshot: selecting Demand Generation, Growth Leaders, CRO, CMO under the PERSONA column.


➕ Step 4: Add More Conditions or Groups

+ Add condition

  • Function: Adds another filter row in the same group.

  • Example: You could add BUSINESS EMAIL is not null so the group includes only contacts with a valid email address.

+ Add group

  • Function: Creates a new logical group (nested AND/OR logic).

  • Useful for combining multiple conditions such as:

    • Group 1: Persona is CMO OR CRO

    • Group 2: Country is United States AND Email is not null


⚙️ Step 5: Choose AND / OR Logic

At the top of each block, toggle between AND and OR:

  • AND: All conditions must be true for a contact to be included.

  • OR: Any one of the conditions being true is enough.

Example:

  • AND → Include only people who are CMOs and have a valid email address.

  • OR → Include anyone who is either CMO or CRO.

Generated image

👀 Step 6: View or Test Your Group

At the bottom, you have two key buttons:

  • View Query:

    • Opens a preview of the underlying query logic so you can confirm your setup.

  • View:

    • Displays a preview of contacts that match your criteria.

    • Great for validating that you are including the right people before saving.


Step 7: Save or Exit

  • Save: Commits the buying group to your database so it can be reused in campaigns, reporting, and targeting.

  • Exit: Closes the builder without saving changes — useful if you want to discard or start over.

🗝 Summary of Every Button / Control

UI ElementFunction

Select Column

Choose the attribute (Persona, Email, Location, Validation Status) to filter on.

Select Operator

Defines how the column is compared (is, is not null, equals, contains, etc.).

Select Value

Choose or type the value(s) to match. Multiple selections allowed.

AND / OR Toggle

Sets logic for how multiple conditions in the group are combined.

+ Add condition

Adds another rule within the current group.

+ Add group

Creates a nested group for complex logic (multi-layered AND/OR).

Trash Icon (🗑)

Deletes the condition or group.

View Query

Previews the logic in query form.

View

Shows the actual contacts that meet the buying group criteria.

Save

Saves the buying group for reuse.

Exit

Leaves the builder without saving.